@book{793,
	author = {Downs, Anthony},
	title = {Inside bureaucracy},
	publisher = {Little, Brown and Company,},
	year = {1967},
	address = {Boston, USA :},
	url = {https://itmsp.museknowledge.com/UOH?qurl=https://libros-uoh.uoh.cl/ESCUELADECIENCIASSOCIALES/ADMINISTRACIONPUBLICA/Inside-bureaucracy}
}