@book{792,
	author = {Weske, Mathias.},
	title = {Business process management :},
	publisher = {Springer,},
	year = {2019.},
	address = {Berlin, Germany :},
	edition = {Third edition.},
	url = {https://itmsp.museknowledge.com/UOH?qurl=https://libros-uoh.uoh.cl/ebook/003546-Business-process-management }
}