Intercultural interaction : a multidisciplinary approach to intercultural communication - Spencer-Oatey, Helen, 1952-; Franklin, Peter, 1955- (Houndmills, Basingstoke, Hampshire ; New York : Palgrave Macmillan, 2009)
1 Introduction -- Part 1 Conceptualizing Intercultural Interaction -- 2 Unpacking Culture -- 3 Intercultural Interaction Competence (ICIC) -- 4 Achieving Understanding in Intercultural Interaction -- 5 Promoting Rapport in Intercultural Interaction -- 6 Confronting Disadvantage and Domination in Intercultural Interaction -- 7 Adapting to Unfamiliar Cultures -- Part 2 Promoting Competence in Intercultural Interaction -- 8 Assesing Competence in Intercultural Interaction -- 9 Developing Competence in Intercultural Interaction -- Part 3 Researching Intercultural Interaction -- 10 Research Topics in Intercultural Interaction -- 11 Culture and the Research Proccess -- Part 4 Resources -- 12 Resources.
Includes bibliographical references (p. 326-352) and index.
Keywords: Intercultural communication