High performance through business process management : Strategy execution in a digital world /
Mathias Kirchmer
- Third edition
- Philadelphia : Springer, 2017
- xviii, 221 pages : illustrations.
Business process management: what is it and why do you need it? -- Innovation: enabled by process management -- Digital technologies for process execution -- People enablement for process execution -- Business process governance -- Reference models: Accelerators and more -- Managing inter-enterprise processes -- Managing emergent processes in a digital world -- Globalization requires value-driven BPM -- Small and medium enterprises need value-drive BPM -- What has jazz to do with BPM? -- The discipline of value-driven BPM in practice: A case example.