APA

Lipsky M., . (2010). Street-level bureaucracy: dilemas of the individual un public services. New York: Russell Sage Foundation.

Chicago

Lipsky Michael, . 2010. Street-level bureaucracy: dilemas of the individual un public services. New York: Russell Sage Foundation.

Harvard

Lipsky M., . (2010). Street-level bureaucracy: dilemas of the individual un public services. New York: Russell Sage Foundation.

MLA

Lipsky Michael, . Street-level bureaucracy: dilemas of the individual un public services. New York: Russell Sage Foundation. 2010.